Coral Network recognizes the importance of social responsibility and tries its best to ensure that all the needs of the customers are fulfilled as well as to contribute to the society in the best manner. All the “personal” info received from the customers is always considered an important asset and team Coral Network makes sure to protect it from various security threats. Here’s the Basic Policy that Coral Network has set forward to protect the customers’ expectations on its reliability as a company.

(Personal Information Policy)

1. Coral Network observes the Act on the Protection of Personal Information, Act on the Use of Social Security and Tax Number System (AKA Individual Number or “My Number”) in the Administrative Procedure and other relevant rules, laws and guidelines decided by the government and other regulations.
2. Coral Network has designed a management framework to assist with the protection of Personal Information, and assigned a person on “Personal Information Protection Administrator” designation and implemented the appropriate protection of it.
3. Coral Network makes use of Personal Information within the scope of the intended use that is vividly communicated to the clients, and takes actions not to be used beyond the scope. Coral Network does not reveal or customers’ Personal Information to third parties except for the ones without which the service cannot be provided, and these would be ones that the customers have authorized to share the info with.
4. Coral Network tries its best to prevent unauthorized access to Personal Information or its leakage, loss and damage. Coral Network keeps enhancing the ways of customer information security.
5. Coral Network responds to inquiries concerning Personal Information or requests at the earliest from customers for disclosure of their Personal Information in the most sincere way.

1. Personal Information

Personal Information entails the info of a User as an individual, which can identify them based on their name, address, phone number, e-mail address, educational institution and other descriptions. Furthermore, any info which cannot identify the User solely by itself but can easily be collated with other information and, as a result thereof, can identify the User, is also incorporated in the scope of Personal Information.

* It is to be noted that “Personal Information” is described in this Privacy Policy excludes Specific Personal Information, etc.

2. Purpose of Use of Personal Information

Coral Network will use Personal Information within the scope of the purposes provided in the “Purpose of Use”.

The Purpose of Use is particularly defined and made clear to Coral Network customers, and is announced on our website as shown below. Coral Network will try to limit the Purpose of Use according to the situation in which the information is obtained.

1. Achieving the Purpose of Use of our service and business.
2. Notices of service, etc. to its customers.
3. Responding to customer requests, inquiries, etc.
4. Giving notice to shareholders, provision of various types of info and shareholder management.
5. Exercise of rights or performance of obligations based on Act of Japan and other relevant laws and ordinances
6. Carrying out operations incidental to (1) through (5) above and operations to appropriately manage the business of Coral Network.

When team Coral Network is handling Personal Information beyond the scope necessary for achieving the Purpose of Use, it will seek customer’s consent except for cases given under items in Paragraph 3 of Article 16 of the Privacy Act.

3. Provision of Personal Data to Third Parties

Coral Network will not provide Personal Information to a third party without asking the customer for permission. However, there are a few conditions in which this information will be shared:

1. When it is required under laws or ordinances;
2. When it is required to defend a person or protect a life, body or asset (including that of legal entities) and difficult to acquire the approval by the customer him/herself;
3. When made to a consignee within the scope essential for carrying out our business;
4. To use Personal Information jointly with a group firm or a business partner of Coral Network within the scope of the intended use;
5. In order to provide, in an unrecoverable format, Personal Information in a format that is hard to use for the identification or recognition of the corresponding individual.

4. Disclaimer with reference to the provision of Personal Information to third parties

Coral Network will not be accountable for the acquisition of Personal Information by a third party where any of the following applies:

1. A User indicates his/her own Personal Information to a specific company, using any function under the Services or by other means (As for the handling of Personal Information in the Service Using Companies, etc., please directly make inquiries to each of the Service Using Companies, etc.);
2. A User is unexpectedly identified by information entered by the User under the Services;
3. A User provides Personal Information to, and the User’s Personal Information is used at, an external site linked by the Services; or
4. Anyone other than a User obtains the User’s information (ID, password, etc.) which can identify the User as an individual.
5. Additionally to above, Personal Information is leaked by computer viruses or similar causes.

5. Supervision of contractors

Coral Network may consign all or part of our customer’s Personal Information handling operation. In such a case, Coral Network elects a contractor who is expected to properly handle Personal Information, appropriately specify matters concerning handling of Personal Information such as Security Management Measures, confidentiality, terms and conditions of reconsignment, return of Personal Information upon expiration or termination of contract agreement, and performs necessary and appropriate supervision.

6. Handling of Sensitive Information

Coral Network will not collect, use, or provide to a third party Sensitive Information, including but not limited to information regarding your healthcare or case history, except for cases provided by the Privacy Act, other relevant laws, ordinances and guidelines.

7. Handling of Specific Personal Information, etc.

The Purpose of Use of Specific Personal Information, etc. is limited under the “My Number” Act, and Coral Network will not collect or use Specific Personal Information, etc. beyond the prescribed Purpose of Use.

We will not provide Specific Personal Information, etc. to a third party except in cases permitted under the “My Number” Act.

8. Notice of Matters, Disclosure, Amendment, or Suspension of Use of Personal Information and Specific Personal Information, etc.

Customer requests for any notice of matters, disclosure, amendment, or suspension of use of Personal Information and Specific Personal Information, etc. held by Coral Network under the Privacy Act shall be directed to the “Contact Office” indicated in Clause 11 below. After confirming the customer as the requesting party, the customer is requested to complete a form designated by us. Coral Network will then follow the procedures and, in principle, provide a written response in a proper, timely manner. Coral Network will charge the prescribed fees for responding to a request for any disclosure.

9. Use of Cookies, etc.

Coral Network uses cookies, etc. to provide better services on its websites.

10. Management of Personal Data and Specific Personal Information, etc.

Coral Network will take a rational security measures to manage Personal Information and Specific Personal Information, etc. securely and to prevent divulgence, loss or damage to Personal Information and Specific Personal Information, etc. handled by Coral Network, and will ensure the accuracy and prompt updating of Personal Information and Specific Personal Information, etc. which are necessary to achieve the Purpose of Use.

11. Contact Information

Coral Network will appropriately and immediately respond to any complaint or consultation regarding the handling of Personal Information and Specific Personal Information, etc.

If you have any inquiry or matter for consultation regarding the handling of Personal Information and Specific Personal Information, etc. by us, please contact the office indicated below.

Contact Office

Coral Network Co., Ltd.

TEL: +81 90 90 590 777

E-mail: contact@coral-net.jp

12. Review of Privacy Policy

While handling the Personal Information, Coral Network utilizes the best practices according to the laws. Coral Network constantly work on the improvements of the Personal Information and updates them without any prior notice. The changes are usually done when a law has been updated by the local government body. We do not promise to inform any of our clients while making changes to our Privacy Policy. Clients and website visitors are advised to check the updated Policy while dealing with Coral Network.

13. Other

The original version of this Privacy Policy has been prepared in Japanese. In the event of any discrepancy between English or other languages and Japanese versions, the Japanese version will govern.

The use of the Website and the interpretation of the content of Website shall be governed by the law of Japan.

Should any dispute arise out of or relating to the use of the Website, it is established that the initial hearing should take place under the jurisdiction of the Osaka District Court.